THOUGHT LEADERSHIP

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DATA ANALYTICS: TODAY’S AUTO INDUSTRY DEPENDS ON IT

Data analytics is increasingly playing a vital role in helping automotive companies improve efficiencies within operations, accelerate new revenue potential, and obtain competitive advantages.

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IMPROVING QUALITY OF DEALER FINANCIAL STATEMENT SUBMISSIONS

Business Management is an important part of Network Development function and it largely relies on the financial and operational data submitted by dealers on a month to month basis.

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HOW TO STOP LOSING SERVICE CUSTOMERS

69% of recent used car buyers don’t plan to return to the dealership for service. Find out why.

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WHY DID THAT CUSTOMER TURN DOWN YOUR TRADE-IN OFFER?

45% of used car buyers will turn down one or more trade-in offers. Do you know why? We do.

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THE AUTOMOTIVE SERVICE BATTLEGROUND

Maximizing market share in Canada's lucrative automotive service industry

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THE ROLE OF “TRUST” IN MOBILITY INNOVATION

Kristin Kolodge of J.D. Power describes the role “trust” plays in adoption of emerging innovations in mobility and transportation

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THE CUSTOMER EXPERIENCE ROADMAP

Focusing on behaviours for improved CX outcomes

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